Getting rated
Free rating, official rating, video assessment or a drop-in session.
Contact
Get your answer the fastest way.
Most questions have a page that answers them in a minute. Find your topic below. If it is not covered, send us a message.
Send us a message
Your message goes to the VAIR team, who connect you with the right person. You can also email support@vairified.com.
Best next step
What do you need help with?
Each topic starts with the page that answers it. The form is there if it does not.
VAIR+ and billing
What is included, what it costs, how to cancel and how renewal works.
Clubs and leagues
Add your club, send scores in one click and run leagues. The clubs team replies in 1 to 3 business days.
VAIR Pro
For certified raters and coaches: $199 to start, then $149 a year.
Ambassadors
Organise leagues, ladders and social nights in your community.
Something else
Press, partnerships or anything the topics above do not cover.
Quick answers
Common questions, answered.
No. The free rating is built from your match scores. It starts from a level you pick yourself and adjusts as results come in, so it reflects how your matches went more than how you play. The official VAIRified rating comes from a VAIR Certified Rater.
Prefer email?
Write to the VAIR team.
Email support@vairified.com and the team will connect you with the right person.